I have ordered a package that contains a digital download, how will I receive this?
When we deliver the printed photo orders to the school or to your home address we will also email out any digital images that have been purchased. Unfortunately, you will not receive them instantly upon placing your order.
Please ensure when ordering digital copies of your child's photos that you provide the correct email address and that if you haven't received the link after the printed photos have been distributed to check your Junk Mail folder.
If you haven't received your digital download please contact our customer service team by phone on 03 9428 9420 or email us at [email protected] and we will be able to assist you.
*Please Note: Only portrait images are available as digital downloads, group photos are only available as prints. Download links will expire after 30 days.